Shipping policy
At Stellatore, we carefully process and ship orders for hobby products, collectibles, and related items.
Order Processing Time
Orders are processed after payment confirmation.
Processing time: 1–3 business days
Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Delivery times depend on the destination and shipping method selected at checkout.
Estimated delivery times:
- United States: 3–6 business days
- International orders: 7–20 business days
Delivery times are estimates and may vary due to:
- Shipping carrier delays
- Weather conditions
- Holidays
- Customs processing (international orders)
Order Tracking
Once your order has been shipped, you will receive tracking information by email when available.
Please allow time for tracking information to update after shipment.
Shipping Costs
Shipping costs are calculated at checkout and depend on:
- Order size
- Destination
- Selected shipping method
Incorrect Address
Customers are responsible for providing accurate shipping information.
If an order is returned because of an incorrect address, additional shipping costs may apply.
Damaged or Missing Items
If your order arrives damaged or there is an issue with your delivery, please contact us as soon as possible.
Contact:
Email: stellabrown02026@outlook.com
Business Address:
901 W 35th St
Chicago, IL 60609
United States